About how to order
The order flow is as follows.
About payment method
Payment currency is Japanese Yen.
usually poop
- credit card
- PayPal・AliPay・WeChatPay・UnionPay
regular service
We do not handle regular flights.
accepted credit cards
*You can register or change your credit card from [My Page]. Please go to My Page > Confirm/Edit Member Information > Card Information.
Regarding delivery
delivery area
Delivery areas outside of Japan are the United States, Taiwan, China, Vietnam, and Hong Kong. Please contact us if you would like delivery to other areas.
Specify delivery time
- I cannot appoint the delivery date and time. Thank you for your understanding.
- Please note that we may charge the actual expenses such as a separate handling fee if the package needs to be returned or reshipped due to a long absence, refusal to receive, or refusal to receive.
about shipping cost
We will deliver by EMS.
Shipping charges for each region are as follows.
*Customs duties, other import taxes, and customs clearance fees may be imposed upon customs clearance of purchased products. In that case, it will be borne by the recipient.
| country | postage |
|---|---|
| America | ¥7,800 (*For New York. Other areas will be quoted separately.) |
| Taiwan | ¥5,000 |
| China | ¥5,000 |
| Vietnam | ¥3,800 |
| Hongkong | ¥3,800 |
*Free shipping for purchases of 50,000 yen or more in the United States and 30,000 yen or more in other regions.
*The shipping fee may change depending on the EMS fee structure.
About returns/exchanges/cancellations
- We cannot accept changes or cancellations after the order has been received.
- As a general rule, we cannot accept returns or exchanges for products that have been used or opened.
- We cannot accept returns or exchanges due to customer convenience.
