Announcement of our official website renewal

Thank you for your patronage of E-SPECIAL.
We have renewed our official website.
Some changes have been made to the displays and navigation
Please read this material prior to using our renewed website.

Registered members of our former website
Users of our subscription delivery service

Registered members of our former website

You will need to migrate your account to the new website.

  1. To register, enter the e-mail address you used for the former website.
  2. You can also migrate your account by resetting your password via the URL written in the e-mail we have sent you separately, titled “Please reset your E-SPECIAL account password.”

Payment Method

We have added new methods of payment to choose from. For details please refer to the Payment page.


The points remaining on your account on our old site will be migrated to the new site.

Membership level

Please be informed that membership levels have been reset to Bronze due to the website renewal.
Customers at the following levels have been given special points in appreciation of their patronage. We invite you to redeem your points toward your next purchase. You can view your points on Your Account page.

  • Platinum: 2,000 points
  • Diamond: 1,500 points
  • Gold: 1,000 points
  • Silver: 500 points

Users of our subscription delivery service

Due to website renewal, users of our subscription delivery service will need to register for this service again. The service will not be automatically migrated. Please follow the procedures below to continue using the subscription delivery service.
We apologize for the inconvenience and thank you for your understanding.

Until December 31! Perks for renewing your subscription delivery service!
We are offering 50% off the first delivery of your renewed subscription!

How to continue your subscription delivery service

  1. Select your subscription delivery service
  2. Select your delivery cycle
  3. Select quantities
  4. Go to Purchase

*Account registration is required for purchase. Please migrate your account to make your purchase.

Inquiries relating to website renewal

For questions or further assistance please contact us using the form below.

Inquiry form
Telephone::03-5786-0700(Weekdays 10:00 to 19:00. Closed on Saturdays, Sundays, and national holidays)

We are committed to improving the user experience of our online store.
We apologize for the inconvenience caused by our website renewal. We thank you for your understanding and continued patronage.