Notice of official website renewal

Thank you for your continued patronage of E-Special.
The official website has been renewed.
Therefore, some screens and operations have been changed.
We apologize for the inconvenience, but please read it before using.

Customers who have registered as members on the old site
Customers using regular flights

Customers who have registered as members on the old site

It is necessary to take over the membership registration

  1. Please enter the address you registered on the old site.
  2. An email will be sent to the address you entered. After accessing the URL in the e-mail, follow the instructions to set a new password.

About payment method

We've added new payment methods to give you a wider choice of payment methods. For more informationAbout paymentPlease see the page of

About points

Points remaining on the old site will be carried over to the new site.

About member rank

Unfortunately, due to the renewal, the membership rank has been reset.
Customers with the following ranks will receive points as a patronage benefit. Please use it for shopping. You can check your points on My Page.

  • Platinum: 2000 points
  • Diamond: 1500 points
  • Gold: 1000 points
  • Silver: 500 points

Customers using regular flights

Customers who are currently applying for regular flights will need to apply again due to the transition to the new site. Please note that automatic renewal is not possible. Please follow the steps below to continue.
We apologize for the inconvenience, but thank you for your support.

Until 12/31! Continuation benefits
50% OFF for the first delivery for those who have completed regular delivery procedures!

How to continue regular flights

  1. Select regular flight
  2. Choose your delivery cycle
  3. Choose quantity
  4. Proceed to purchase

* Membership registration is required to purchase. Thank you very much for your support after the transfer of membership.

Inquiries related to renewal

If you have any questions regarding usage, please contact us using the form below.

Inquiry form
Telephone:03-5786-0700(Weekdays 10:00~19:00 / excluding Saturdays, Sundays, public holidays, and national holidays)

We will continue to aim for an online store that is easy for everyone to use.
We apologize for any inconvenience this may cause, and thank you for your continued patronage.